FAQ

We hope that we have answered most of the questions that you might have, but if not please contact us, and we’ll be delighted to help.

Questions about the ferry.

Q: When is the next ferry?
A: On request, so as soon as you want it.

Q: How long is the journey?
A: The crossing takes about 10 minutes.

Q: Is there a ferry service in the winter?
A: No the ferry operates from Good Friday or the 1st of April until October 31st.

Q: How many people can the ferry take?
A: The ferry is licensed to carry 12 passengers.

Q: What happens if there are more than 12 people wanting to cross?
A: The ferry will keep going until all the passengers are transported and then the service will revert to on request.

Q: Can we take our car across?
A: No the ferry service is a passenger service only.

Q: Can we take dogs?
A: Yes they are welcome

Q: Can we take bikes?
A: Yes, there is a charge involved, please see here.

Q: Can we take push chairs?
A: Yes

Q: Do we have to pay for children?
A: Babies (i.e. pre-walking age) go free, as do pushchairs. However, there is a reduced fare for children up to 12 years old. Details here.

Q:Do you do river trips?
A: Yes, please see ‘Getting on the Water’ page.

Q: Do you provide a water taxi service?
A: Yes both for the Helford River and further afield. Details here.

Questions about our boats. (See below for ferry and moorings questions)

Q: I haven’t driven a motor boat before, will I be able to do it?
A: Yes full instruction is given

Q: Have you got life jackets?
A: Yes the boats are fully equipped with safety gear and all passengers are issued with auto-inflating life jackets.

Q: Can we go ashore anywhere:
A: Yes There are various quays, sailing and yacht clubs to visit as well as beaches for picnics

Q: Can we go to Falmouth?
A: No the boats are only licensed and insured to operate within the estuary. However a skippered boat can be hired to do this.

Q: Can we fish?
A: Yes there are plenty of fish to catch in the river. Mackerel, Pollock, various flat fish.

Q: How many people can go in the boats?
A: The self-drive motor boats are licensed for up to six people, the ferry for twelve.

Q: Can we use the boat in the evening to go to the pub across the river?
A: The boats are licensed and insured up until dusk only.

Questions about moorings in the Helford River

Q: Are there any Visitor moorings available?
A: All Visitor moorings are coloured green and are on a first come first served basis. The Mooring Officer collects mooring fees from the visiting yachts

Q: Is there enough depth for a 2 metre keel?
A:Yes all Visitor moorings have sufficient depth