We hope that we have answered most of the questions that you might have, but if not please contact us, and we’ll be delighted to help.
Questions about the ferry.
Q: When is the next ferry?
A: On request, so as soon as you want it.
Q: How long is the journey?
A: The crossing takes about 10 minutes.
Q: Is there a ferry service in the winter?
A: No the ferry operates from Good Friday or the 1st of April until October 31st.
Q: How many people can the ferry take?
A: The ferry is licensed to carry 12 passengers.
Q: What happens if there are more than 12 people wanting to cross?
A: The ferry will keep going until all the passengers are transported and then the service will revert to the time table.
Q: Can we take our car across?
A: No the ferry service is a passenger service only.
Q: Can we take dogs?
A: Yes they are welcome
Q: Can we take bikes?
A: Yes, the cost is £2.50 per bike.
Q: Can we take push chairs?
A: Yes
Q: Do we have to pay for children?
A: Children under four years old are free. There is a children’s fare for those aged between four and fourteen
Q:Do you do river trips?
A: These can be arranged with sufficient notice
Questions about our boats. (See below for ferry and moorings questions)
Q: I haven’t driven a motor boat before, will I be able to do it?
A: Yes full instruction is given
Q: Have you got life jackets?
A: Yes the boats are fully equipped with safety gear and all passengers are issued with life jackets.
Q: Can we go ashore anywhere:
A: Yes There are various quays, sailing and yacht clubs to visit as well as beaches for picnics
Q: Can we go to Falmouth?
A: No the boats are only licensed and insured to operate within the estuary
Q: Can we fish?
A: Yes there are plenty of fish to catch in the river. Mackerel, Pollock, small flat fish.
Q: How many people can go in the boats?
A: Most of the boats are licensed for up to six people.
Q: Can we use the boat in the evening to go to the pub across the river?
A: The boats are licensed and insured up until dusk only.
Questions about moorings in the Helford River
Q: Are there any Visitor moorings available?
A: All Visitor moorings are coloured green and are labeled with the maximum weight of boat
Q: Is there enough depth for a 2 metre keel?
A:Yes all Visitor moorings have sufficient depth